Winter Rollover Program
Program Overview
New England Pass and resort-specific season pass products are non-refundable and non-transferable. The Winter Rollover Program is designed to reduce uncertainty and provide flexibility for season pass holders.
A rollover freezes the value of your current valid season pass. Pass value is determined by qualifying factors. If approved, you will receive a rollover credit voucher code. You will use the voucher code to apply the approved pass value toward the purchase of your winter pass valid next season.
- Medical Rollover: Doctor’s note indicating inability to ski/snowboard due to medical condition, injury or pregnancy.
- Hardship: Acceptable documents include job offer letter, lease agreement, obituary.
Rollover Eligibility
Through December 9, 2025
Within each season, from the date passes go on sale through December 9 you can choose to defer the value of your current valid, unused season pass toward any single season pass available for the following winter season.
After December 9, 2025
Some personal circumstances are eligible for consideration of a rollover of the value of your current valid pass to the next season.
- Medical: Prevents use of pass for the remainder of the season; value based on injury/inability date
- Hardship: Examples include job relocation, military deployment, death in family; value based on submission date
- No pass rollovers will be given after March 1, 2026
| Dates | Max Credit/Reimbursement Value |
|---|---|
| Through December 9 | 100% |
| December 10–31 | 75% |
| January 1–31 | 50% |
| February 1–March 1 | 25% |
| After March 1 | 0% |
Redeem Your Rollover Credit
Follow these steps to use your rollover credit toward the purchase of your season pass.
To See Your Rollover Credit
- Log in to your online account
- Click/tap My Account. Choose Vouchers. You’ll see the voucher number underneath ID
- Note the ID code. This code will be used during checkout to apply your rollover credit value toward the purchase of your season pass for next winter.
To Use Your Rollover Credit
- Go to My Account. Copy the ID code
- Select your pass
- At the checkout payment screen, paste the ID code in the Gift Card or Voucher Number box
- Click/tap Apply
You must redeem your credit by November 1 of the winter season of your new pass. Failure to redeem your pass by November 1 may result in forfeiture of your rollover credit voucher for the following season.
Pass Rollover
Yes. All pass holders may roll over the monetary value of their 2025/26 season pass to the 2026/27 season for any reason. The deadline for Winter Rollover requests is December 10, 2025. See Winter Rollover details at your home resort's website for more details.
Yes, if you purchase a 2025/26 season pass you can begin using it on March 12, 2025 through the end of the season. This includes Pleasant Mountain access for Gold passholders.
You will have the option of using your rollover credit to purchase at lower Renewal Sale rates or regular spring sale rates. If you purchase at regular spring sale rates you will be able to use your season pass beginning on March 12 through the end of the season.
Yes, if you chose to roll over the value of your season pass in 2024/25 you can purchase your 2025/26 season pass at the renewal rate using your rollover credit. However, if you would like to begin using it on March 12, 2025, you must purchase at the new passholder rate.