Rental Shop Manager

  • Job Title:
  • Type:
  • Length:
  • Status:
  • Start Date:
  • Requirements:
  • Rental Shop Manager
  • Full-Time
  • Seasonal
  • active
  • 2017-11-01
  • Weekends/Holiday periods required.
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To manage the daily operations of the Mountainside Rental Shop, which is in the primary business of renting ski and snowboard equipment to the guests of Loon Mountain Resort. As a customer focused organization, a crucial part of each employee’s job is to get and keep guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Responsible for managing a team of up to 30 employees.
2. Responsible for the management of the daily operations of the rental shop.
3. Responsible for performing required annual ASTM testing and maintenance of the shops ski and snowboard equipment (poles, skis, boards and boots).
4. Responsible for preparing an annual budget for the department including product pricing proposals, volume targets, hourly labor budgets, etc.
5. Responsible for RTP product input.
6. Responsible for inventory control of the rental equipment using the RTP system.  
7. Responsible for product development and merchandising as it pertains to the department.
8. Responsible for the overall cleanliness and presentation of the facility (signage, appearance, etc).
9. Responsible for the maintenance of the departments Operations Plan (job descriptions, scripting, checklists, etc.)
10. Responsible for upholding the guest service standards set by the company.
11. Oversee training of all employees on the use of Loon’s policies and procedures, the RTP POS system, the RTP DIN system, Kronos Time and Attendance System, Guest Service Training and use of the departmental operations plan.